OUR WORK

Check out a small snapshot of what Buzz Media Design can do for you…

FAQ – FREQUENTLY ASKED QUESTIONS

Here are some questions.

What services do Buzz Media Design offer?

We are Full-Service Design agency. Feel free to get in touch with any specific design request you may have.

What do I need to get started?

We need any design elements you want added. This includes all graphical elements, an informative design brief and the philosophy of your brand. Be as detailed and descriptive as you want! We will do our best to envisage your vision and creatively interpret and adapt your ideas into the project.

Here are some questions you could answer for us:

1. What does your company do?
2. What values do you want brand to have?
3. Who is your target customers?
4. Who are your competitors?

Can you design our full brand identity, including logo, website and packaging?

Yes, absolutely! We can provide this, or any custom design service package for you. Our main goal is always to turn your ideas into a reality. Get in touch with us using the contact form, and tell us about your idea.

How long does it take for you to complete my designs from the time I order?

We aim to get your project done as soon as possible from the time of ordering. From the time we receive your design brief, we will give you an estimate of the time taken. Some projects can take longer than others to complete, but we aim for total satisfaction with our project delivery times. We also offer unlimited design revisions until your project is approved and you are fully happy with the results.

Can you do ‘White Label’ design services for our digital marketing agency?

We get many clients who want an out of the box design solution. We can provide clients or agencies with a ‘White Label’ design service. Got a project that needs the design outsourced for you client? Get in touch and tell us what you need!

Do you really offer unlimited revisions?

Yes! Unlike many of our competitors, we offer unlimited design revisions on everything we design. This is, of course, within reason and as long as the revisions are a requirement stated in the originally agreed design brief. If there is a change of direction during the design process, you will be quoted for the cost of any additional work

What if my client or I don’t like the final design?

Our goal is for you to love the designs we create for you. Be it for an advert, YouTube video, logo or website, we want you to be proud of our work. If for any reason you don’t love the work we create for you, we can start fresh with a new team member and revise the design until you do love it! Generally, if you like our style, you’ll like the work we do for you. We want for you to come back to us time and time again.

Do you offer refunds?

Yes, we do. In the very unlikely event that you are not truly happy with our designs we will offer you a full refund. It is, however, the absolute last resort. We will try everything within our power to deliver designs that work for you and your brand. We will sometimes try to use multiple designers and offer unlimited revisions. Our reputation means the world to us so it’s in our interests for you to be fully satisfied with the results.

Do I own the Intellectual Property Rights on the designs?

Yes, absolutely! All designs we create for you, will automatically have the Intellectual Property rights signed over to you when the project is paid in full.

Where Are You Based?

We are an Irish owned company who work alongside a global remote team of digital design experts. Most of our clients are from the USA, Canada, Europe, UK, Australia and New Zealand.

Have another question?

Feel free to give us a buzz! Or if you prefer, send us and email or simply use the contact for below. We will generally answer all queries within 1-2 hours, including weekends!

Design is intelligence made visible

-- Alina Wheeler, author